System Status

All systems
operational.

Real-time health for every Patient Realm service — 24 AI agents, our core infrastructure, and the integrations they depend on.

All systems operational No active incidents — every agent and integration is responding normally.
Last checked 2:24 PM EDT
Uptime · 90 days 99.958%
Avg. response 168ms
Incidents · 90 days 0
Service-level target 99.95%
Overall uptime

Last 90 days

Operational Degraded Outage
90 days ago 99.958% uptime Today
AI Agents

24 services across 4 systems

Front Desk All operational
  • AI Voice Receptionist Operational
  • AI Chatbot Operational
  • Smart Booking Operational
  • Digital Intake Operational
  • AI Aftercare Operational
  • Missed Call Text Back Operational
  • Appointment Reminders Operational
Operations All operational
  • Patient CRM Operational
  • No-Show Recovery Operational
  • AI Workflow Automation Operational
  • AI Scribe Operational
  • AI Aesthetics Operational
  • AI Staff Assistant Operational
  • Multi-Location Manager Operational
  • Patient Surveys & NPS Operational
Growth All operational
  • AI Patient Acquisition Operational
  • AI SEO / AEO / GEO Operational
  • AI Ads Management Operational
  • AI Content Engine Operational
  • Engagement Hub Operational
Revenue All operational
  • Payments & Memberships Operational
  • Review Automation Operational
  • AI Analytics Operational
  • AI Revenue Engine Operational
Infrastructure

Core platform services

  • Web Application Uptime 99.980% Response 130ms Status Operational
  • REST API Gateway Uptime 99.980% Response 211ms Status Operational
  • Authentication Service Uptime 99.988% Response 68ms Status Operational
  • PostgreSQL Database Uptime 99.993% Response 28ms Status Operational
  • Redis Cache Uptime 99.977% Response 2ms Status Operational
  • Background Jobs (Queue) Uptime 99.991% Response — Status Operational
  • Object Storage (S3) Uptime 99.987% Response 94ms Status Operational
  • CDN (CloudFront) Uptime 99.997% Response 31ms Status Operational
  • Email Delivery Uptime 99.927% Response — Status Operational
  • SMS Delivery Uptime 99.988% Response — Status Operational
Integrations

Third-party partners

Stripe Payments
Operational
Twilio Voice + SMS
Operational
SendGrid Email
Operational
OpenAI AI inference
Operational
Anthropic AI inference
Operational
Google Calendar Scheduling
Operational
Google Maps Geocoding
Operational
Cloudflare DNS + WAF
Operational
AWS Compute
Operational
Datadog Observability
Operational
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